Recently, I upgraded to a new laptop. Upon trying to set up Windows Hello facial recognition, I was met with the error message:
Something went wrong. Try again Later
Scouring google yielded many workarounds and guides, yet nothing worked. I decided to troubleshoot it myself.
I first checked event viewer. Browsed through "Application and Service Logs / Microsoft / Windows / Biometrics"
Found the following notice:
That gave me a clue as to what is happening.
The Solution
- Open Group Policy Editor by typing "gpedit" in the start menu and selecting the first result.
- Navigate to:
- Computer Configuration / Administrative Templates / Windows Components / Biometrics / Allow the use of biometrics
- Set it to enabled
The issue is resolved.
